Treasury Management systems for Family offices
Family offices don’t wake up excited about treasury. They wake up caring about control, privacy, and making sure money is available when it needs to be without drama. But here’s the thing: as family wealth structures expand across entities, jurisdictions, currencies, and asset classes, treasury quietly becomes the difference between “everything’s under control” and “why is everyone chasing the same payment in three different bank portals?”
In a corporate, treasury is a department. In a family office, treasury is often a small team (sometimes a very small team) operating a complex machine. And complexity has a nasty habit: it hides risk in places that look harmless like a spreadsheet tab called “cash overview (final final v7).”
That’s where a treasury management system (TMS) earns its keep. Not as corporate bureaucracy. More like a control tower: one place to see what’s happening, move money safely, track exposure, and sleep better at night.
So what makes a TMS actually right for a family office? Let’s talk specifics because this audience is pragmatic, and “feature lists” don’t impress anyone.
What is a treasury management system (TMS)?
Core definition explained in simple terms
A treasury management system is software that helps you see, control, and plan your cash and liquidity while running payments with proper approvals and keeping financial risks (like FX exposure) visible and manageable.
If your family office is a household, a TMS is the combination of:
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your live bank balances (without logging into every bank),
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your payment controls (so no one accidentally wires money to the wrong place),
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and your future planning (so you don’t get surprised by what’s coming next).
If spreadsheets are a paper map, a TMS is GPS with live traffic, better routes, and far fewer wrong turns.
How a TMS differs from accounting systems and bank portals
Accounting systems are great at recording what already happened. Bank portals show what’s happening at one bank through that bank’s lens, with that bank’s menus, and that bank’s definitions.
But family offices rarely live in a one-bank, one-entity, one-currency world. A TMS connects the dots across banks, entities, and currencies so you can answer the questions that matter in real time:
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How much liquidity do we truly have across everything?
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Where is cash sitting idle?
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What’s needed for upcoming commitments?
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What exposure are we carrying without noticing?
In short: a TMS gives you the full picture, not a handful of fragmented snapshots.
Why family offices are different and what that means for a TMS
Complex structures: holdcos, SPVs, trusts, and foundations
Family offices rarely have a neat, one-line structure. They’re built in layers on purpose. A holding company here, an SPV there, a trust for long-term planning, a foundation for philanthropy, each piece exists for a reason: to isolate risk, support governance, manage tax exposure, and protect privacy. The structure is usually smart. The daily reality, though, can get messy fast.
Because you’re not just tracking “cash.” You’re tracking cash that’s spread across:
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holding companies and operating entities that move money between each other
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SPVs set up for specific deals, properties, or investments
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trusts and foundations with their own rules and timelines
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multiple custodians and multiple banks, often across countries
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multiple base currencies, which means “total cash” depends on the FX rate of the moment
This is where visibility tends to break. Not because anyone is doing a poor job, but because the information is scattered by design. One account shows today’s balance, another updates tomorrow. Some entities are easy to access, others require specific permissions. Add intercompany transfers, capital calls, distributions, and a few time zones, and even a simple question like “how much liquidity do we have right now?” turns into a mini investigation.
That’s why a treasury management system for a family office can’t behave like it’s built for a single legal entity with one reporting currency. It needs to handle complex ownership and multi-entity reporting as the standard setup. You should be able to see the consolidated view in seconds, then drill down just as quickly to understand what’s sitting where, what’s restricted, what’s available, and what’s exposed to currency movement without exporting spreadsheets or chasing people for updates.
In other words, the system shouldn’t make your structure feel complicated. It should make it feel manageable.
High sensitivity, low tolerance for friction
Family offices don’t usually run a payment factory. The volume might be modest, and the workflows might look simple on the surface. But the sensitivity is in a different league. A single payment can involve a large amount, a personal relationship, a confidential transaction, or a time-critical commitment. And that changes everything.
What makes treasury in a family office “high sensitivity” isn’t just money. It’s what sits around the money:
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confidentiality: who the beneficiaries are, what’s being acquired, what a distribution implies, what a gift signals
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reputational risk: one error can become a story, and family offices don’t get the luxury of “we’ll fix it in the next release”
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fraud risk: the combination of high-value payments, lean teams, and external advisors can create exactly the kind of environment fraudsters love
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governance expectations from principals: approvals need to be clear, limits need to be respected, and accountability needs to be obvious without turning day-to-day work into bureaucracy
That’s the balancing act: family offices want controls that are tight, but they also want the experience to feel clean and simple. They don’t want to spend their week navigating an overly complex system just to do something as basic as approving a payment or checking liquidity. And they definitely don’t want a setup where “the system says one thing, but we still need to double-check in the bank portal.”
This is why adoption matters so much. If a treasury system feels heavy, slow, consultant-dependent, or full of jargon, family offices often do the most rational thing: they opt out. They go back to what works: bank portals, spreadsheets, and a handful of trusted people because at least they understand the risks they’re taking. It might be imperfect, but it’s familiar. And in high-sensitivity environments, familiarity often wins.
What family offices actually look for in a TMS
Family offices don’t shop for a treasury management system the way a large corporate does. There’s no appetite for long requirement documents, endless modules, or “phase two” promises. The mindset is more straightforward: show me that it works in the real world, in our world. If it removes friction and reduces risk quickly, it’s interesting. If it adds complexity, it’s not.
They’re also surprisingly consistent in what they care about. Different geographies, different structures, different asset mixes yet the same few priorities come up again and again. And when one of these is missing, deals don’t usually blow up loudly. They simply lose oxygen. Fewer meetings, slower replies, and then… silence.
Here’s what actually matters.
Cash visibility across everything
This is the non-negotiable. If a TMS can’t give a family office a single, consolidated view of cash and liquidity, it doesn’t matter how good the rest is.
They want to see, in one place and in real time:
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banks and accounts (often across multiple banking groups)
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entities and structures (holdcos, operating entities, SPVs, trusts, foundations)
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currencies (not just balances, but a clear picture of what’s sitting where)
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jurisdictions (because timing, access, and restrictions can vary country to country)
The phrase “no tolerance for manual consolidation” isn’t dramatic. It’s survival. Manual consolidation means:
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someone has to do it (and someone always ends up being “the person”)
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it’s never quite current (because life happens between updates)
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it breaks as soon as complexity grows (a new entity, a new bank, a new currency, a new deal)
And it’s not just the time spent building the view. It’s the doubt it creates. If you’re looking at a spreadsheet, you’re always asking in the back of your mind: is this up to date? did we miss an account? did someone paste over a formula?
A good TMS removes that doubt. It makes the “cash position” feel like a live dashboard, not a weekly homework assignment.
Strong bank connectivity with low maintenance
Family offices dislike bank portals for the same reason everyone does: too many logins, too many interfaces, too many versions of “the truth.” But they dislike constant integration work even more. Their teams are lean, their time is valuable, and they don’t want treasury to become an IT hobby.
What they want is bank connectivity that:
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works across multiple banks, often globally
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stays live when banks change formats, rules, or security requirements
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doesn’t require constant IT babysitting
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pulls both balances and transactions reliably (because you need the “what” and the “why”)
This matters more than most vendors expect because bank connectivity is where confidence is built or lost. If balances don’t match, if transaction feeds fail silently, or if connectivity depends on “someone refreshing something,” the whole system becomes questionable. And once trust is gone, it’s very hard to win back.
Simple, controlled payments
Family offices rarely process huge payment volumes, but payment risk is high because:
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payments are often large
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they can be time-sensitive
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they may involve personal relationships or confidential transactions
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and any error can be costly, financially and reputationally
So they want payments that are easy to execute but hard to mess up.
Specifically, they look for:
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clear approval flows (who approves what and when, no guesswork)
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segregation of duties (maker-checker, with sensible thresholds)
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audit trails that are easy to read and export (not buried in system logs)
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zero ambiguity about who approved what, at what time, and under which rule
This is where family offices often get very practical in demos. They don’t want to hear “we have workflows.” They want to see an end-to-end payment journey in plain language:
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who can create a payment
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who can approve it
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what happens if it’s above a limit
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what gets logged
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what evidence can be produced later
Because when a principal asks, “Who approved this?” the answer can’t be “I think it was…” It needs to be obvious.
Think of it like a vault: not many people touch it but every touch is logged, visible, and defensible.
Foreign Exchange without friction
For most family offices, FX isn’t about building a sophisticated trading desk. It’s about not bleeding money quietly. And FX leakage is exactly the kind of cost that sneaks in when things are handled ad hoc one conversion here, a rushed transfer there, a “we’ll do it later” that turns into a spread nobody reviewed.
What they want is simple, practical, and repeatable:
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visibility on FX exposure: what currencies are we holding, where, and why? what’s the net exposure across the structure not just per account?
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easy execution when needed: convert when it makes sense, without jumping between portals, emails, and back-and-forth phone calls
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rate transparency: spreads, fees, timestamps, and a clear audit trail that shows what rate was used and when
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the ability to work with relationship banks: because family offices value long-term banking relationships and don’t want software dictating who they trade with
The best setups make FX feel like turning a dial. You can see the exposure, decide what you want to do, execute cleanly, and move on. No obstacle course. No “wait, which rate did we get?” No mystery costs that only show up after the fact.
Multi-entity, multi-currency by default
If a TMS struggles with complex ownership structures or intercompany flows, it’s a non-starter. This isn’t a “feature request” for family offices, it’s the operating reality.
A family office needs multi-entity and multi-currency support to be native, meaning you can move comfortably between:
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entity-level views (what does this trust or SPV look like on its own?)
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consolidated views (what does the whole structure look like, right now?)
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intercompany awareness (what’s internal movement vs external cash flow?)
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multiple base currencies (because different entities often report differently)
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clean reporting across the entire structure (without hand-built spreadsheets to “make it work”)
This is where many systems accidentally reveal what they were built for. If the product assumes one legal entity and one reporting currency, it tends to fight you the moment you add a second layer.
Security and governance
Family offices are risk-averse and that’s not a weakness. It’s wealth preservation in practice. When you’re responsible for significant assets, there’s no room for casual controls or vague accountability.
They look closely at:
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role-based access rights: who can view balances, initiate payments, approve, export, or change beneficiaries
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audit logs: clear, searchable records of who did what, when, and from where
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operational controls: limits, thresholds, dual approvals, and maker-checker rules that match the family office’s governance model
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data residency options: especially when entities, banks, and stakeholders span jurisdictions
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the vendor’s security posture: not just claims, but how security is handled in practice (monitoring, incident response, certifications, internal processes)
The key point is this: security isn’t a checkbox. It’s a trust decision. And family offices tend to treat trust like a slow-to-earn, fast-to-lose asset. If a vendor is vague, defensive, or hand-wavy here, it makes people nervous for good reason.
Low complexity and fast adoption
Family offices do not want an ERP-grade implementation. They don’t want months of workshops, armies of consultants, and a “transformation program” just to get basic visibility and controlled workflows.
They prioritize:
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a clean UI that doesn’t require a manual
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fast time-to-value (the system should be useful quickly, not eventually)
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minimal training (because the team is lean and busy)
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workflows that match how they already operate (not forcing them to become a corporate treasury department)
This is why simplicity matters so much. In a family office, simplicity isn’t “basic.” It’s strategic. It reduces operational dependency on one person, lowers the chance of mistakes, and makes processes repeatable. If a platform feels heavy or consultant-dependent, family offices often step back and stick with what they know, even if it’s imperfect.
Reporting they can actually use
Family office reporting isn’t just for accountants. It’s for principals, family members, boards, and trusted advisors, people who want clarity, not a lecture.
They want reporting that answers practical questions quickly:gnvbbvnhjnm
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liquidity snapshots: what’s available now, what’s restricted, what’s expected
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balances by bank/entity/currency: not just totals, but where the cash sits
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exposures: FX exposure, concentration risk, and “what could surprise us?”
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what changed since last week?: because decision-making often happens in regular touchpoints
And yes, PDFs and Excel still matter. Not because family offices are behind the times, but because that’s how information gets shared, reviewed, annotated, and signed off. A platform that can’t produce clean exports tends to create a shadow process: someone re-creates the report elsewhere. That’s where errors and inconsistency creep back in.
Vendor independence
Family offices don’t want a system that quietly pushes them into specific banks, a single FX provider, or bundled “preferred” products. They choose relationships carefully, often over many years, and they expect technology to support those choices not narrow them.
Optionality is part of risk management. If you can switch banks, diversify counterparties, and negotiate pricing from a position of strength, you’re more resilient.
Test: can we keep our banking relationships and still use the platform fully? If “full functionality” requires buying additional products or routing everything through one provider, family offices tend to lose interest quickly.
TMS vs bank portals: what changes day-to-day
Bank portals are like having a different remote control for every device in your house. You can make it work but it’s annoying, inconsistent, and one tiny mistake can create a mess. Different interfaces, different approval rules, different terminology, and different data refresh times. It’s a patchwork.
A TMS changes daily life by:
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centralizing cash visibility across banks (one view instead of ten logins)
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standardizing approvals and controls (same rules, same workflow, every time)
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reducing manual downloads and uploads (less file handling, fewer errors)
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creating one consistent workflow for payments, reporting, and oversight
Less hunting, more knowing. And in a family office, “more knowing” is basically the whole game.
Cloud vs on-premise: what family offices tend to prefer
Why “low maintenance” usually wins
Most family offices lean toward cloud not because it’s trendy, but because it’s practical. Their teams are lean. Their priorities are broader than treasury.
Cloud-based platforms typically offer:
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faster setup
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fewer internal IT dependencies
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continuous improvements without major upgrade projects
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easy access for distributed teams (family members, advisors, finance staff)
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less operational burden overall
If a system requires ongoing babysitting, it’s rarely a fit for a lean team. The best tools feel like they “just work” in the background; reliable, current, and available when needed.
How to evaluate a TMS without overcomplicating it
A pragmatic checklist for demos
Demos are designed to impress. Family offices get better outcomes by staying focused on a simpler question: how fast does this solve our day-to-day problems—cleanly?
Ask vendors to show (not tell):
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consolidated cash across banks and entities in near real time
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how bank connectivity is maintained (especially when banks change formats)
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a payment workflow end-to-end (maker-checker, thresholds, approvals)
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FX exposure visibility + execution + rate transparency
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multi-entity, multi-currency reporting without workarounds
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permissions and audit logs (who did what, when)
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exports (PDF/Excel) that are actually usable
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proof of vendor independence (banks and FX providers)
If they can show these smoothly, you’re in the right neighborhood.
Red flags that quietly kill deals
Family offices rarely argue. They just move on. These phrases tend to end momentum:
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“That requires custom work.”
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“We update balances daily.”
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“You’ll need separate instances per entity.”
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“Implementation usually takes 12–24 months.”
If you hear these, treat it like smoke in the kitchen. You don’t need to see the fire to know what’s coming.
Keep governance tight and workflows simple
The goal is control without friction. That means:
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clear roles
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clean approval structures
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sensible payment limits
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as few steps as possible between intent and execution
If you need a consultant to explain how to run a payment, it’s already too heavy.
Conclusion
A family office doesn’t need a TMS that does everything. In fact, “everything” is usually where things start to go wrong, too many modules, too many settings, too much complexity that no one asked for. What a family office really needs is a system that handles the essentials exceptionally well: real-time cash visibility across banks and entities, bank connectivity that stays reliable without constant maintenance, payments that are simple to execute but tightly controlled, FX that’s transparent and easy when you need it, multi-entity and multi-currency support that works out of the box, and governance you can genuinely rely on when questions are asked later.
When those foundations are solid, the impact is bigger than efficiency. The day-to-day stops feeling like detective work. Treasury becomes calmer, cleaner, and less dependent on “the one person who knows where everything is.” Decisions get made faster because the numbers are trusted. Approvals feel straightforward because the process is clear. And risk is reduced, not through more paperwork, but through better visibility and smarter controls. Get it right, and a TMS becomes more than software. It becomes the quiet infrastructure that keeps wealth operations smooth, resilient, and ready for the next chapter whether that’s a new investment, a new structure, or a new generation stepping in.
Want to find out what Cobase can do for you?
Cobase helps family offices get the control-tower view they’ve been missing real-time cash visibility across banks, entities, and currencies, without living in bank portals or stitching together spreadsheets. With strong multi-bank connectivity, controlled payment workflows (clear approvals, audit trails, and segregation of duties), and FX management that’s transparent and frictionless (so you can execute easily while keeping your relationship banks).
In short: clearer liquidity, tighter governance, less operational hassle, and a platform that keeps your options open rather than locking you into specific providers.
Frequent Asked Questions (FAQs)
1. What is the number one feature family offices demand in a TMS?
Real-time consolidated cash visibility across banks, entities, and currencies without manual consolidation or delays.
2. Do family offices need complex treasury features like corporates?
Usually not. Most prioritize clarity, control, and low friction over deep, corporate-grade complexity.
3. Why is bank connectivity such a big deal for family offices?
Because they operate across multiple banks and regions, and they don’t want fragile integrations that require constant maintenance.
4. What does “FX without friction” mean in practice?
Seeing exposures clearly, executing conversions easily, understanding spreads/fees, and keeping freedom to work with relationship banks.
5. What makes a TMS implementation succeed in a family office?
Fast time-to-value, clean workflows, minimal training, strong governance.
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