Client Support Specialist

At Cobase, we help companies take back control of their banking and treasury operations.

Many mid-sized and large businesses manage multiple banks, dozens of accounts, and complex finance structures across countries, currencies, and entities. It’s inefficient and hard to manage. That’s where we come in.

Cobase offers a single platform where finance teams handle payments, cash management, and treasury processes, fully connected to their ERP or accounting system. No more switching between portals or spreadsheets.

We work with international corporates, growing groups, and private equity-backed companies that want to simplify financial operations and increase control.

The role: owning critical moments for our customers

We’re looking for a Customer Support Specialist who thrives in high-impact situations and takes full ownership of customer issues.

In this role, you’re not just answering tickets. You’re helping customers move money, resolve time-sensitive issues, and keep their financial operations running without disruption. When something breaks or doesn’t go as planned, you step in, take control, and get it fixed.

In this role, you’ll work directly with Finance teams to support more complex use cases, guide platform adoption and expansion, and help resolve issues as they arise. The role sits at the intersection of finance, technology, and client success.